Delivery

Delivery Options

Delivery Options

Courier

Delivery Time

Express Delivery DPD UK

1-2 Working Days

Standard Delivery

EVRI

3-5 Working Days

International Delivery

DHL International

USA: 3-5 Days

Rest of World: 5-10 Days

Click and Collect In Store  Within 24 Hours

 

Delivery prices by country

This table shows our delivery options. And below, there are a few useful considerations to bear in mind.

Destination

Service

Delivery Time

Cost

U.K.

Standard

2-5 Working Days**

£4.99

U.K.

Express

1-2 Working Days**

£8.95

U.K.

Same Day Within

Central London ***

3-5 hours (Monday to Friday)

£25.00

Local Delivery  Express
 Same or Nominated Day
£7.99
Click & Collect Express 1-2 Working Days Free

Europe

Europe Standard

2-5 Working Days**

€9.90

U.S.A

USA Standard

2-5 Working Days**

$17.75

Outside E.U.

International Standard

2-5 Working Days**

$24.90

 

*Working days are Monday to Friday, this does not include public holidays 

**The delivery time will change during the Festive Season.

*** Available only on Macom Medical Products 

Please note a signature is not going to be required as proof of delivery, however, the couriers may take a picture of the parcel when it's been delivered.


International Deliveries 

Please be aware that due to the new BREXIT regulations, it is the customer responsibility to pay customs fees, VAT and transportation fees on receipt of your order.
Costs will vary as each country has its own regulations.
A few country's customs are also taking longer to process each order, so delays on delivery can happen. 
 

You can ask for your items to be delivered to your work or another address

  • Just select the delivery address you want when you place your order
  • You'll need to make sure that the address given is able to accept the delivery and has space for the delivery vehicle
  • Please note we do not accept deliveries to PO Boxes
  • Orders can be delivered to freight forwarding companies, Hotels, Storage and relocation companies who you give permission to take the order on your behalf. However after they've accepted the delivery, we won't be able to give refunds for damaged or lost goods
  • Please note we will not refund you for anything that gets damaged or lost after we have successfully delivered it to the selected delivery address
  • We'll need your billing address to process payment

Everything will be done to ensure your delivery reaches you on time. There are however situations beyond our control, such as breakdowns, extreme weather, or issues with the courier company. 


Delivery and Bank Holidays

We will be doing everything in our power to keep to the intended transit times but we would advise shopping at your earliest convenience to avoid disappointment on urgent orders.